2020 Integrated Report
CREATING RIPPLES OF CARE
THROUGH WATER AND SANITATION
CREATING RIPPLES OF CARE
THROUGH WATER AND SANITATION
About The Company
Financial
Php156.5 B
Total Consolidated Asset Base
Php20.7 B
Cash and cash equivalents
$500 M
Sustainability Bond proceeds*
*Proceeds are included under Cash and cash equivalents
Manufactured
Water Facilities
Dams, impounding reservoirs, deepwells, water treatment facilities, pumping stations
Wastewater Facilities
Sewer networks and wastewater treatment facilities
530,407 m3/day
Wastewater treatment capacity
Intellectual
Water treatment, non-revenue water reduction, wastewater treatment, and environmental services
Specializations, processes and programs
Human
2,311
Total Workforce
1,502
Male
809
Female
Natural
893 mcm
Water abstraction
1,600 th. Liters
Fuel consumption
266 mkwh
Electricity consumption
29,255 tons
Chemical consumption
1,906 mld
Water security
General Nakar, Angat, Ipo, La Mesa, Upper Marikina, Alat, Laguna Lake, Nabaoy, Luyang watersheds
Watersheds
Social & Relationship
558 vendors
Supply Chain Partners
24 Local Government Units 7 National Government Agencies 5 Corporations and Other Organizations
Toka Toka Partners
Water and wastewater operations
Manila Water provides water and wastewater services in the Philippines, Vietnam, Indonesia, and Thailand.
Bulk Water Supply
Manila Water delivers bulk water to Metropolitan Cebu Water District, Tagum Water District, and Ilagan Water District in the Philippines, Saigon Water Company in Vietnam, and PT. Sarana Tirta Ungaran in Indonesia.
Engineering, Procurement, Construction Management, and Technical Consulting
Manila Water Technical Ventures (MWTV) provides engineering, procurement, construction management, and technical consultancy in the water and wastewater sectors.
Financial
Php21.1 B
Total Revenue
Php4.5 B
Net Income
Php12.1 B
Capex Disbursed
Manufactured
1,240 mcm
Billed volume
7,982 km
Water pipes laid
74.11 mcm
Wastewater treated
1,209 km
Sewer pipes laid
Intellectual
1 deal - with Saudi Arabia’s National Water Company
No. of deals closed
Human
Ave. training hours
19.11 / Senior Management
19.76 / Middle Management
5.82 / Rank-and-File
Natural
9,515 hectares
Areas protected1
1,188,020 trees
Trees planted2
12,613 tons
BOD removed
74,030 tons C02 eq
CO2 avoided
1 Ipo, La Mesa, and Upper Marikina
2 Cumulative trees planted since 2006
Social & Relationship
95%
Billing and service complaint resolution within defined time frame based on service obligation per business unit
195
New vendors engaged compared to 2019
Investors and shareholders
Sustained growth-enabling environment through water and wastewater investments
Regulators and partners
Strengthened partnerships to improve the provision of water and wastewater services
Community and business
Continuous access to clean and affordable water and sanitation services
Employees
Relevant career growth and development opportunities
Environment
Enhanced capacity to protect water sources and watersheds