XS
SM
MD
LG
XL

Gearing Up to Become
a Global Filipino Water Company

2021 Integrated Report

About The Company

Our Capitals

Capitals

Financial Capital

Php 165.52B Total Assets

Manufactured

Property, plant and equipment includes well-managed dams and impounding reservoirs, deepwells, water treatment facilities, pumping stations and reservoirs, water distribution and sewer networks and wastewater treatment facilities.

Intellectual

Skilled and experienced employees who also serve as water utility industry thought leaders and experts.

Human

2,463 total workforce
21.59 average training hours Safety protocols COVID vaccination program, online EHS and HIRAC dashboard, employee workplace re-entry guidelines

Natural

905.83 mcm water abstraction
1,049,292 GJ energy consumption
24,015 tons chemical consumption
171,901 hectares of forest area protected

Social

707 vendor partners
New Manila Water App features service advisories and interruptions, project and traffic advisories and lodging of service concerns through M.W. C.A.R.E.S.
Php 20.10M community investments thru Manila Water Foundation

Business Model

Purpose

Better lives and resilient communities through critical infrastructure

Vision

A global leader in providing quality water and environmental services supportive of sustainable development

Mission

Deliver world-class services tailored to the needs of the communities we serve, through sustainable solutions and purposedriven, empowered, innovative teams

Distribution
Aqua Centro | Boracay Water | Bulakan Water | Calasiao Water I Cu Chi Water | Clark Water | Laguna Water | East Water (Universal Utilities) | North Luzon Water | Obando Water | San Fabian | San Jose Project I Calbayog Water | South Luzon Water
Other Services
Technical
Consulting
MWTV
Bulk Water Supply
Cebu Water | Ilagan Water | Tagum Water | Kenh Dong Water | Thu Duc Water | Saigon Water | East Water | PT STU
Septage Treatment
llagan Water
Operations & Maintenance (O&M) of Water Supply and Wastewater Facilities
Aqua Centro | Bulacan MWPV Development Corporation | Estate Water | EcoWater | KSA Project

Care
(Malasakit)

Excellence
(Kahusayan)

Tenacity
(Katatagan)

Collaboration
(Bayanihan)

Integrity
(Integridad)

Pioneering
(Tagapanguna)

Values Created

Php 20.29B Revenue
Php 3.75B Net Income
Php 16.90B Capex Disbursed

1,270.61 mcm Potable water distributed
69.82 mcm Wastewater treated

Closed a seven-year Management, Operations and Maintenance (MOM) contract in the Kingdom of Saudi Arabia.

Leveraged wastewater surveillance data for rapid assessment of SARSCOV- 2 and preparedness for a future pandemic.

92% Employee Satisfaction Rating
14,061,403 Employee Safe man-hours
0 Employee Work-related Fatalities
99% Covid Fully-Vaccinated Employees

1,255,612 trees nurtured
8,795.06 tons BOD* removed
51,814 tons CO2e carbon** avoided through wastewater treatment

Social

100% of Suppliers assessed on environmental and social criteria
98% Customer Concern Resolution Rate within a turnaround time
5,606,624 Lives supported through MWF

Values Shared

Protecting the Environment

Developing Employees

Helping Build Communities

Safeguarding Health and Safety

Contribution to Local and National Economies

* Biochemical Oxygen Demand
** Carbon dioxide equivalent