Gearing Up to Become
a Global Filipino Water Company
2021 Integrated Report
Sustainability
Economic Performance Indices
Coverage: January 1- December 31, 2021
Direct economic value generated and distributed, million Php
GRI:2016 201-1
| Indicator | 2019 | 2020 | 2021 |
|---|---|---|---|
| Economic value generated | |||
| Revenue | 22,273 | 21,627 | 20,566 |
| Economic value distributed | |||
| Operating Cost | 7,078 | 5,342 | 5,948 |
| Employee wages and benefits | 2,355 | 2,268 | 2,484 |
| Payments to providers of capital | 4,325 | 2,586 | 4,876 |
| Payments to government | 3,347 | 3,596 | 2,812 |
| Community investments | 21 | 21 | 20 |
Supply chain
GRI:2016 204-1
| Indicator | 2019 | 2020 | 2021 |
|---|---|---|---|
| Spending on local suppliers, % | 100% | 100% | 100% |
| Spending on suppliers abroad, % | - | - | - |
| Total number of suppliers | 289 | 558 | 707 |
Social Performance Indices
Coverage: January 1- December 31, 2021
Water service connections1
GRI:2016 203-1
| Business Unit | 2019 | 2020 | 2021 |
|---|---|---|---|
| East Zone Concession | 1,002,380 | 1,017,639 | 1,033,211 |
| MWPV | 203,326 | 209,862 | 216,403 |
| Boracay Water | 5,796 | 5,351 | 3,932 |
| Bulacan Aqua | 8,095 | 8,555 | 9,130 |
| Bulakan Water | 12,201 | 12,653 | 13,189 |
| Calasiao Water | 2,421 | 2,827 | 3,188 |
| Calbayog Water | 14,214 | 13,895 | 13,990 |
| Clark Water | 2,082 | 2,061 | 2,021 |
| Cebu Water | 1 | 1 | 1 |
| Estate Water2 | 18,615 | 22,973 | 24,861 |
| Laguna Water | 111,726 | 112,696 | 116,367 |
| Obando Water | 9,284 | 9,450 | 9,663 |
| South Luzon Water | 18,891 | 19,399 | 20,060 |
| Tagum Water | 0 | 1 | 1 |
| Total | 1,205,706 | 1,227,501 | 1,249,614 |
Household served
| Business Unit | 2019 | 2020 | 2021 |
|---|---|---|---|
| East Zone Concession | 1,342,287 | 1,378,123 | 1,411,043 |
| MWPV | 231,328 | 242,294 | 251,799 |
| Boracay Water | 22,141 | 22,775 | 2,878 |
| Bulacan Aqua | 7,990 | 8,478 | 9,058 |
| Bulakan Water | 12,672 | 13,017 | 13,630 |
| Calasiao Water | 2,392 | 2,806 | 3,170 |
| Calbayog Water | 16,172 | 16,541 | 16,965 |
| Clark Water | 1,035 | 1,017 | 2,990 |
| Estate Water2 | 20,092 | 24,260 | 22,441 |
| Laguna Water | 139,807 | 144,250 | 149,599 |
| Obando Water | 9,027 | 9,150 | 9,331 |
| South Luzon Water | 0 | 0 | 21,737 |
| Total | 1,573,615 | 1,620,417 | 1,662,842 |
Population served3
| Business Unit | 2019 | 2020 | 2021 |
|---|---|---|---|
| East Zone Concession | 7,083,522 | 7,150,097 | 7,328,196 |
| MWAP | 2,477,970 | 2,586,747 | 2,640,751 |
| Kenh Dong Water | 640,342 | 689,699 | 681,077 |
| Thu Duc Water | 1,124,125 | 1,139,322 | 1,170,585 |
| East Water | 713,503 | 757,726 | 789,089 |
| MWPV | 1,089,029 | 1,584,814 | 1,827,309 |
| Boracay Water | 34,157 | 32,950 | 20,970 |
| Bulacan Aqua | 35,156 | 44,280 | 45,290 |
| Bulakan Water | 59,655 | 65,085 | 68,150 |
| Calasiao Water | 11,960 | 11,862 | 13,314 |
| Calbayog Water | 80,860 | 84,825 | 99,473 |
| Cebu Water | 29,000 | 269,230 | 269,230 |
| Clark Water | 4,140 | 119,459 | 119,991 |
| Estate Water2 | 88,409 | 92,074 | 100,487 |
| Laguna Water | 699,035 | 721,250 | 740,770 |
| Obando Water | 46,657 | 53,439 | 55,986 |
| South Luzon Water | 0 | 90,360 | 93,648 |
| Tagum Water | 0 | 0 | 200,000 |
| Total | 10,650,521 | 11,321,659 | 11,796,256 |
Water samples collected and analyzed
| Business Unit | 2019 | 2020 | 2021 |
|---|---|---|---|
| East Zone Concession | 79,501 | 69,652 | 28,454 |
| MWPV | 49,419 | 50,853 | 65,905 |
| Boracay Water | 360 | 396 | 420 |
| Bulacan Aqua | 0 | 476 | 470 |
| Bulakan Water | 0 | 235 | 15,619 |
| Calasiao Water | 78 | 16 | 51 |
| Calbayog Water | 0 | 0 | 221 |
| Cebu Water | 365 | 365 | 365 |
| Clark Water | 42,544 | 42,723 | 42,665 |
| Estate Water2 | 2,964 | 3,672 | 2,984 |
| Laguna Water | 2,964 | 2,808 | 2,924 |
| Obando Water | 144 | 162 | 162 |
| Tagum Water | 0 | 0 | 24 |
| Total | 128,920 | 120,505 | 94,359 |
Compliance to the National Standards for Drinking Water
GRI:2016 416-1, SASB IF-WU-250a.1
| Business Unit | 2019 | 2020 | 2021 |
|---|---|---|---|
| East Zone Concession | 100% | 100% | 100% |
| Bulakan Water | 100% | 100% | 100% |
| Calasiao Water | 100% | 100% | 100% |
| Calbayog Water | - | - | 100% |
| Cebu Water | 100% | 100% | 100% |
| Clark Water | 100% | 100% | 100% |
| Estate Water2 | 100% | 100% | 100% |
| Laguna Water | 100% | 100% | 100% |
| Obando Water | 100% | 100% | 100% |
| Tagum Water | - | - | 100% |
Sewer Connections
GRI:2016 203-1
| Business Unit | 2019 | 2020 | 2021 |
|---|---|---|---|
| East Zone Concession | 269,130 | 312,583 | 329,375 |
| MWPV | 4,276 | 7,882 | 7,284 |
| Boracay Water | 1,410 | 1,262 | 970 |
| Clark Water | 1,940 | 1,950 | 1,850 |
| Estate Water | 820 | 4,564 | 4,358 |
| Laguna Water | 106 | 106 | 106 |
| Total | 273,406 | 320,465 | 336,659 |
Desludged Septic Tanks
GRI:2016 203-1
| Business Unit | 2019 | 2020 | 2021 |
|---|---|---|---|
| East Zone | 117,441 | 77,438 | 78,308 |
| MWPV | 3,624 | 7,105 | 11,690 |
| Boracay Water | 1,993 | 3,924 | 181 |
| Bulakan Water | - | - | 39 |
| Estate Water2 | 0 | 772 | 10,282 |
| Laguna Water | 1,631 | 2,409 | 1,188 |
| Total | 121,065 | 84,543 | 89,998 |
1 Water service connections is the number of billed connections in the concession area, which is measured by count
2 Estate Water is composed of: Estate Water, Aqua Centro and EcoWater
3 Population served includes all active and temporarily disconnected accounts
Workforce Demographics1
GRI:2021 2-7
| By gender | |||
|---|---|---|---|
| Strategic Business Unit | 2019 | 2020 | 2021 |
| Male | 1,579 | 1,502 | 1,610 |
| East Zone Concession | 920 | 876 | 959 |
| Manila Water Foundation | 4 | 3 | 4 |
| MWPV2 | 630 | 618 | 641 |
| MWAP3 | 25 | 5 | 6 |
| Female | 835 | 809 | 854 |
| East Zone Concession | 533 | 482 | 521 |
| Manila Water Foundation | 11 | 12 | 7 |
| MWPV | 285 | 310 | 323 |
| MWAP | 6 | 5 | 3 |
| Total | 2,414 | 2,311 | 2,464 |
| By age | |||
|---|---|---|---|
| Strategic Business Unit | 2019 | 2020 | 2021 |
| Under 30 years old | 706 | 615 | 720 |
| East Zone Concession | 423 | 363 | 437 |
| Manila Water Foundation | 4 | 3 | 2 |
| MWPV | 267 | 248 | 279 |
| MWAP | 12 | 1 | 2 |
| 30-50 years old | 1,189 | 1,247 | 1,351 |
| East Zone Concession | 603 | 637 | 747 |
| Manila Water Foundation | 9 | 12 | 8 |
| MWPV | 561 | 590 | 589 |
| MWAP | 16 | 8 | 7 |
| Over 50 years old | 517 | 449 | 393 |
| East Zone Concession | 427 | 358 | 296 |
| Manila Water Foundation | 0 | 0 | 1 |
| MWPV | 87 | 90 | 96 |
| MWAP | 3 | 1 | 0 |
| Total | 2,412 | 2,311 | 2,464 |
| By age | |||
|---|---|---|---|
| Strategic Business Unit | 2019 | 2020 | 2021 |
| NCR | 1,787 | 1,578 | 1,789 |
| East Zone Concession | 1,438 | 1,345 | 1,471 |
| Manila Water Foundation | 12 | 12 | 8 |
| MWPV | 329 | 221 | 310 |
| MWAP | 8 | 0 | 0 |
| Luzon | 425 | 498 | 472 |
| East Zone Concession | 7 | 7 | 4 |
| Manila Water Foundation | 3 | 3 | 3 |
| MWPV | 415 | 488 | 465 |
| MWAP | 0 | 0 | 0 |
| Visayas | 167 | 201 | 177 |
| East Zone Concession | 3 | 3 | 2 |
| Manila Water Foundation | 0 | 0 | 0 |
| MWPV | 164 | 198 | 175 |
| MWAP | 0 | 0 | 0 |
| Mindanao | 35 | 21 | 14 |
| East Zone Concession | 5 | 0 | 0 |
| Manila Water Foundation | 0 | 0 | 0 |
| MWPV | 7 | 21 | 14 |
| MWAP | 23 | 0 | 0 |
| Others (Outside PH) | 0 | 13 | 12 |
| East Zone Concession | 0 | 3 | 3 |
| Manila Water Foundation | 0 | 0 | 0 |
| MWPV | 0 | 0 | 0 |
| MWAP | 0 | 10 | 9 |
| Total | 2,414 | 2,311 | 2,464 |
| By rank | |||
|---|---|---|---|
| Strategic Business Unit | 2019 | 2020 | 2021 |
| Senior Management | 149 | 184 | 192 |
| East Zone Concession | 115 | 135 | 145 |
| Manila Water Foundation | 5 | 5 | 3 |
| MWPV | 28 | 42 | 43 |
| MWAP | 1 | 2 | 1 |
| Middle Management | 1,582 | 1,517 | 1,604 |
| East Zone Concession | 1,049 | 976 | 1,017 |
| Manila Water Foundation | 10 | 10 | 8 |
| MWPV | 518 | 524 | 571 |
| MWAP | 5 | 7 | 8 |
| Rank-and-file | 683 | 610 | 668 |
| East Zone Concession | 289 | 247 | 318 |
| Manila Water Foundation | 0 | 0 | 0 |
| MWPV | 369 | 362 | 350 |
| MWAP | 25 | 1 | 0 |
| Total | 2,414 | 2,311 | 2,464 |
| Indirect Hires by type | ||
|---|---|---|
| Strategic Business Unit | 2020 | 2021 |
| Consultant | 2 | 5 |
| East Zone Concession | 2 | 3 |
| Manila Water Foundation | 0 | 0 |
| MWPV | 0 | 2 |
| MWAP | 0 | 0 |
| Independent Contractors | 72 | 386 |
| East Zone Concession | 0 | 0 |
| Manila Water Foundation | 0 | 0 |
| MWPV | 72 | 386 |
| MWAP | 0 | 0 |
| Outsourced( e.g. manpower agencies) | 179 | 297 |
| East Zone Concession | 0 | 0 |
| Manila Water Foundation | 0 | 1 |
| MWPV | 179 | 296 |
| MWAP | 0 | 0 |
| Dailies (e.g. Security guards) | 115 | 137 |
| East Zone Concession | 0 | 0 |
| Manila Water Foundation | 0 | 0 |
| MWPV | 115 | 137 |
| MWAP | 0 | 0 |
| Utilities | 20 | 26 |
| East Zone Concession | 0 | 0 |
| Manila Water Foundation | 0 | 0 |
| MWPV | 20 | 26 |
| MWAP | 0 | 0 |
| Total | 388 | 851 |
New hires
GRI:2016 401-1
| By gender | ||
|---|---|---|
| Strategic Business Unit | 2020 | 2021 |
| Male | 117 | 287 |
| East Zone Concession | 74 | 203 |
| Manila Water Foundation | 0 | 1 |
| MWPV | 43 | 83 |
| MWAP | 0 | 0 |
| Female | 72 | 171 |
| East Zone Concession | 23 | 111 |
| Manila Water Foundation | 1 | 0 |
| MWPV | 48 | 60 |
| MWAP | 0 | 0 |
| Total | 189 | 458 |
| By age | ||
|---|---|---|
| Strategic Business Unit | 2020 | 2021 |
| Under 30 years old | 86 | 257 |
| East Zone Concession | 42 | 181 |
| Manila Water Foundation | 0 | 0 |
| MWPV | 44 | 76 |
| MWAP | 0 | 0 |
| 30-50 years old | 99 | 195 |
| East Zone Concession | 52 | 129 |
| Manila Water Foundation | 1 | 1 |
| MWPV | 46 | 65 |
| MWAP | 0 | 0 |
| Over 50 years old | 4 | 6 |
| East Zone Concession | 3 | 4 |
| Manila Water Foundation | 0 | 0 |
| MWPV | 1 | 2 |
| MWAP | 0 | 0 |
| Total | 189 | 458 |
| By region | ||
|---|---|---|
| Strategic Business Unit | 2020 | 2021 |
| NCR | 148 | 380 |
| East Zone Concession | 97 | 314 |
| Manila Water Foundation | 1 | 1 |
| MWPV | 50 | 65 |
| MWAP | 0 | 0 |
| Luzon | 26 | 58 |
| East Zone Concession | 0 | 0 |
| Manila Water Foundation | 0 | 0 |
| MWPV | 26 | 58 |
| MWAP | 0 | 0 |
| Visayas | 10 | 18 |
| East Zone Concession | 0 | 0 |
| Manila Water Foundation | 0 | 0 |
| MWPV | 10 | 18 |
| MWAP | 0 | 0 |
| Mindanao | 5 | 2 |
| East Zone Concession | 0 | 0 |
| Manila Water Foundation | 0 | 0 |
| MWPV | 5 | 2 |
| MWAP | 0 | 0 |
| Others (Outside PH) | 0 | 0 |
| East Zone Concession | 0 | 0 |
| Manila Water Foundation | 0 | 0 |
| MWPV | 0 | 0 |
| MWAP | 0 | 0 |
| Total | 189 | 458 |
| By rank4 | ||
|---|---|---|
| Strategic Business Unit | 2020 | 2021 |
| Senior Management | 11 | 10 |
| East Zone Concession | 1 | 6 |
| Manila Water Foundation | 0 | 0 |
| MWPV | 10 | 4 |
| MWAP | 0 | 0 |
| Middle Management | 107 | 265 |
| East Zone Concession | 49 | 176 |
| Manila Water Foundation | 1 | 1 |
| MWPV | 57 | 88 |
| MWAP | 0 | 0 |
| Rank-and-file | 71 | 183 |
| East Zone Concession | 47 | 132 |
| Manila Water Foundation | 0 | 0 |
| MWPV | 24 | 51 |
| MWAP | 0 | 0 |
| Total | 189 | 458 |
Turnover
GRI:2016 401-1
| By gender | |||
|---|---|---|---|
| Strategic Business Unit | 2019 | 2020 | 2021 |
| Male | 179 | 185 | 184 |
| East Zone Concession | 103 | 117 | 120 |
| Manila Water Foundation | 0 | 0 | 0 |
| MWPV | 73 | 67 | 64 |
| MWAP | 3 | 1 | 0 |
| Female | 113 | 118 | 127 |
| East Zone Concession | 78 | 75 | 72 |
| Manila Water Foundation | 2 | 1 | 4 |
| MWPV | 32 | 41 | 51 |
| MWAP | 1 | 1 | 0 |
| Total | 292 | 303 | 311 |
| By age | |||
|---|---|---|---|
| Strategic Business Unit | 2019 | 2020 | 2021 |
| Under 30 years old | 95 | 78 | 85 |
| East Zone Concession | 49 | 47 | 43 |
| Manila Water Foundation | 0 | 1 | 1 |
| MWPV | 45 | 29 | 41 |
| MWAP | 1 | 1 | 0 |
| 30-50 years old | 137 | 137 | 144 |
| East Zone Concession | 81 | 62 | 78 |
| Manila Water Foundation | 0 | 0 | 3 |
| MWPV | 54 | 74 | 63 |
| MWAP | 2 | 1 | 0 |
| Over 50 years old | 58 | 88 | 82 |
| East Zone Concession | 51 | 83 | 71 |
| Manila Water Foundation | 0 | 0 | 0 |
| MWPV | 6 | 5 | 11 |
| MWAP | 1 | 0 | 0 |
| Total | 290 | 303 | 311 |
| By region | |||
|---|---|---|---|
| Strategic Business Unit | 2019 | 2020 | 2021 |
| NCR | 215 | 259 | 251 |
| East Zone Concession | 171 | 187 | 188 |
| Manila Water Foundation | 0 | 1 | 4 |
| MWPV | 44 | 71 | 59 |
| MWAP | 0 | 0 | 0 |
| Luzon | 62 | 30 | 46 |
| East Zone Concession | 7 | 0 | 2 |
| Manila Water Foundation | 0 | 0 | 0 |
| MWPV | 55 | 30 | 44 |
| MWAP | 0 | 0 | 0 |
| Visayas | 9 | 5 | 14 |
| East Zone Concession | 3 | 0 | 2 |
| Manila Water Foundation | 0 | 0 | 0 |
| MWPV | 6 | 5 | 12 |
| MWAP | 0 | 0 | 0 |
| Mindanao | 4 | 5 | 0 |
| East Zone Concession | 0 | 4 | 0 |
| Manila Water Foundation | 0 | 0 | 0 |
| MWPV | 0 | 1 | 0 |
| MWAP | 4 | 0 | 0 |
| Others (Outside PH) | 0 | 4 | 0 |
| East Zone Concession | 0 | 1 | 0 |
| Manila Water Foundation | 0 | 0 | 0 |
| MWPV | 0 | 1 | 0 |
| MWAP | 0 | 2 | 0 |
| Total | 290 | 303 | 311 |
| By rank4 | ||
|---|---|---|
| Strategic Business Unit | 2020 | 2021 |
| Senior Management | 17 | 22 |
| East Zone Concession | 12 | 15 |
| Manila Water Foundation | 1 | 2 |
| MWPV | 4 | 5 |
| MWAP | 0 | 0 |
| Middle Management | 194 | 206 |
| East Zone Concession | 112 | 135 |
| Manila Water Foundation | 0 | 2 |
| MWPV | 80 | 69 |
| MWAP | 2 | 0 |
| Rank-and-file | 92 | 83 |
| East Zone Concession | 68 | 42 |
| Manila Water Foundation | 0 | 0 |
| MWPV | 24 | 41 |
| MWAP | 0 | 0 |
| Total | 303 | 311 |
| By type4 | ||
|---|---|---|
| Strategic Business Unit | 2020 | 2021 |
| Voluntary5 | 175 | 219 |
| East Zone Concession | 121 | 128 |
| Manila Water Foundation | 1 | 4 |
| MWPV | 53 | 87 |
| MWAP | 0 | 0 |
| Involuntary6 | 120 | 81 |
| East Zone Concession | 67 | 62 |
| Manila Water Foundation | 0 | 0 |
| MWPV | 51 | 19 |
| MWAP | 2 | 0 |
| Dismissal7 | 8 | 11 |
| East Zone Concession | 4 | 2 |
| Manila Water Foundation | 0 | 0 |
| MWPV | 4 | 9 |
| MWAP | 0 | 0 |
| Total | 303 | 311 |
Training hours
| By gender | |||
|---|---|---|---|
| Strategic Business Unit | 2019 | 2020 | 2021 |
| Male | 27,910.50 | 21,520.66 | 28,520.94 |
| East Zone Concession | 13,739.00 | 14,857.67 | 19,519.47 |
| Manila Water Foundation | 213.00 | 132.00 | 0.00 |
| MWPV | 13,958.50 | 6,509.80 | 8,992.47 |
| MWAP | 0.00 | 21.18 | 9.00 |
| Female | 14,566.20 | 15,528.15 | 19,470.50 |
| East Zone Concession | 7,391.00 | 6,185.26 | 13,386.62 |
| Manila Water Foundation | 458.00 | 591.00 | 0.00 |
| MWPV | 6,708.50 | 8,718.15 | 6,065.88 |
| MWAP | 8.70 | 33.74 | 18.00 |
| Total | 42,476.70 | 37,048.80 | 47,991.44 |
| By rank | |||
|---|---|---|---|
| Strategic Business Unit | 2019 | 2020 | 2021 |
| Senior Management | 2,763.00 | 3,516.90 | 6,577.85 |
| East Zone Concession | 1,526.00 | 2,868.65 | 5,300.64 |
| Manila Water Foundation | 385.00 | 135.00 | 0.00 |
| MWPV | 852.00 | 508.82 | 1,277.21 |
| MWAP | 0.00 | 4.43 | 0.00 |
| Middle Management | 32,875.70 | 29,983.26 | 36,214.71 |
| East Zone Concession | 19,107.00 | 17,328.50 | 25,040.42 |
| Manila Water Foundation | 286.00 | 588.00 | 0.00 |
| MWPV | 13,474.00 | 12,023.16 | 11,147.29 |
| MWAP | 8.70 | 43.60 | 27.00 |
| Rank-and-file | 5,722.00 | 3,548.64 | 5,198.88 |
| East Zone Concession | 497.00 | 845.78 | 2,565.00 |
| Manila Water Foundation | 0.00 | 0.00 | 0.00 |
| MWPV | 5,225.00 | 2,695.97 | 2,633.88 |
| MWAP | 0.00 | 6.89 | 0.00 |
| Total | 41,360.70 | 37,048.80 | 47,991.44 |
Trained employees
| By gender | |||
|---|---|---|---|
| Strategic Business Unit | 2019 | 2020 | 2021 |
| Male | 1,396 | 1,101 | 1,433 |
| East Zone Concession | 920 | 690 | 876 |
| Manila Water Foundation | 3 | 6 | 0 |
| MWPV | 473 | 400 | 556 |
| MWAP | 0 | 5 | 3 |
| Female | 776 | 688 | 857 |
| East Zone Concession | 533 | 429 | 514 |
| Manila Water Foundation | 10 | 9 | 0 |
| MWPV | 231 | 246 | 342 |
| MWAP | 2 | 4 | 6 |
| Total | 2,172 | 1,789 | 2,223 |
| By rank | |||
|---|---|---|---|
| Strategic Business Unit | 2019 | 2020 | 2021 |
| Senior Management | 146 | 234 | 214 |
| East Zone Concession | 115 | 142 | 147 |
| Manila Water Foundation | 2 | 4 | 0 |
| MWPV | 29 | 87 | 67 |
| MWAP | 0 | 1 | 0 |
| Middle Management | 1,528 | 1,299 | 1,606 |
| East Zone Concession | 1,049 | 896 | 1,021 |
| Manila Water Foundation | 11 | 11 | 0 |
| MWPV | 466 | 385 | 582 |
| MWAP | 2 | 7 | 9 |
| Rank-and-file | 498 | 256 | 435 |
| East Zone Concession | 289 | 81 | 222 |
| Manila Water Foundation | 0 | 0 | 0 |
| MWPV | 209 | 174 | 212 |
| MWAP | 0 | 1 | 0 |
| Total | 2,172 | 1,789 | 2,223 |
Average training hours per employee
GRI:2016 404-1
| By gender | |||
|---|---|---|---|
| Strategic Business Unit | 2019 | 2020 | 2021 |
| Male | 19.99 | 19.55 | 19.90 |
| East Zone Concession | 14.93 | 21.53 | 22.28 |
| Manila Water Foundation | 71.00 | 22.00 | n/a |
| MWPV | 29.51 | 16.27 | 16.17 |
| MWAP | n/a | 4.24 | 3.00 |
| Female | 18.77 | 22.57 | 22.72 |
| East Zone Concession | 13.87 | 14.42 | 26.04 |
| Manila Water Foundation | 45.80 | 65.67 | n/a |
| MWPV | 29.04 | 35.44 | 17.74 |
| MWAP | 4.35 | 8.44 | 3.00 |
| Total | 19.56 | 20.71 | 21.59 |
| By rank | |||
|---|---|---|---|
| Strategic Business Unit | 2019 | 2020 | 2021 |
| Senior Management | 18.92 | 15.03 | 30.74 |
| East Zone Concession | 13.27 | 20.20 | 36.06 |
| Manila Water Foundation | 192.50 | 33.75 | n/a |
| MWPV | 29.38 | 5.85 | 19.06 |
| MWAP | n/a | 4.43 | n/a |
| Middle Management | 21.52 | 23.08 | 22.55 |
| East Zone Concession | 18.21 | 19.34 | 24.53 |
| Manila Water Foundation | 26.00 | 53.45 | n/a |
| MWPV | 28.91 | 31.23 | 19.15 |
| MWAP | 4.35 | 6.23 | 3.00 |
| Rank-and-file | 11.49 | 13.86 | 11.95 |
| East Zone Concession | 1.72 | 10.44 | 11.55 |
| Manila Water Foundation | n/a | n/a | n/a |
| MWPV | 25.00 | 15.49 | 12.42 |
| MWAP | n/a | 6.89 | n/a |
| Total | 19.04 | 20.71 | 21.59 |
Trainings conducted4
GRI:2016 404-2
| By type | ||
|---|---|---|
| Strategic Business Unit | 2020 | 2021 |
| Technical/Functional/CPD | 5,317 | 1,977 |
| East Zone Concession | 836 | 56 |
| Manila Water Foundation | 19 | 0 |
| MWPV | 4,414 | 1,920 |
| MWAP | 48 | 1 |
| School | 5 | 0 |
| East Zone Concession | 3 | 0 |
| Manila Water Foundation | 0 | 0 |
| MWPV | 2 | 0 |
| MWAP | 0 | 0 |
| Leadership | 401 | 398 |
| East Zone Concession | 99 | 0 |
| Manila Water Foundation | 3 | 0 |
| MWPV | 293 | 397 |
| MWAP | 6 | 1 |
| Legal/Mandatory/Safety | 53 | 82 |
| East Zone Concession | 8 | 24 |
| Manila Water Foundation | 0 | 0 |
| MWPV | 45 | 58 |
| MWAP | 0 | 0 |
| Conferences/Symposiums | 30 | 4 |
| East Zone Concession | 4 | 0 |
| Manila Water Foundation | 13 | 0 |
| MWPV | 13 | 4 |
| MWAP | 0 | 0 |
| Onboarding Orientation | 17 | 28 |
| East Zone Concession | 1 | 23 |
| Manila Water Foundation | 0 | 0 |
| MWPV | 16 | 5 |
| MWAP | 0 | 0 |
| Total | 5,823 | 2,489 |
1 Demographics include direct hires only
2 Manila Water Philippine Ventures (MWPV) includes: Boracay Water, Bulacan Aqua, Bulakan Water, Calasiao Water, Calbayog Water, Cebu Water, Clark Water, Estate Water Group, Laguna Water, MWPV Headquarters, Manila Water Technical Ventures, Manila Water Technical Solution, North Luzon Water, Obando Water, Tagum Water, South Luzon Water
3 Manila Water Asia Pacific (MWAP) includes: PT STU, KSA, Kenh Dong Water and Thu Duc Water
4 Data collection started in 2020
5 Voluntary includes resignation, company transfer w/in enterprise
6 Involuntary includes retirement, death
7 Dismissal includes premature termination
Health and Safety Data
Safe man-hours1
GRI:2018 403-9
| Strategic Business Unit | 2019 | 2020 | 2021 |
|---|---|---|---|
| Employee | 4,036,802 | 8,840,841 | 14,061,403 |
| East Zone Concession | 393,200 | 2,959,832 | 5,777,216 |
| MWPV | 3,643,602 | 5,649,825 | 7,830,483 |
| MWAP | 0 | 231,184 | 453,704 |
| Contractor | 0 | 7,320,168 | 6,571,104 |
| East Zone Concession | 0 | 5,655,236 | 4,482,086 |
| MWPV | 0 | 1,652,596 | 2,042,450 |
| MWAP | 0 | 12,336 | 46,568 |
| Total | 4,036,802 | 16,161,009 | 20,632,507 |
Non-disabling injury
GRI:2018 403-9
| Strategic Business Unit | 2019 | 2020 | 2021 |
|---|---|---|---|
| Employee | 4 | 4 | 8 |
| East Zone Concession | 0 | 1 | 4 |
| MWPV | 4 | 2 | 3 |
| MWAP | 0 | 1 | 1 |
| Contractor | 1 | 2 | 4 |
| East Zone Concession | 0 | 1 | 1 |
| MWPV | 1 | 1 | 3 |
| MWAP | 0 | 0 | 0 |
| Total | 5 | 6 | 12 |
Disabling injury
GRI:2018 403-9
| Strategic Business Unit | 2019 | 2020 | 2021 |
|---|---|---|---|
| Employee | 0 | 0 | 0 |
| East Zone Concession | 0 | 0 | 0 |
| MWPV | 0 | 0 | 0 |
| MWAP | 0 | 0 | 0 |
| Contractor | 0 | 1 | 4 |
| East Zone Concession | 0 | 0 | 4 |
| MWPV | 0 | 1 | 0 |
| MWAP | 0 | 0 | 0 |
| Total | 0 | 1 | 4 |
Fatalities
GRI:2018 403-9
| Strategic Business Unit | 2019 | 2020 | 2021 |
|---|---|---|---|
| Employee | 0 | 0 | 0 |
| East Zone Concession | 0 | 0 | 0 |
| MWPV | 0 | 0 | 0 |
| MWAP | 0 | 0 | 0 |
| Contractor | 1 | 4 | 0 |
| East Zone Concession | 0 | 3 | 0 |
| MWPV | 1 | 1 | 0 |
| MWAP | 0 | 0 | 0 |
| Total | 1 | 4 | 0 |
Near-miss
GRI:2018 403-9, 403-10
| Strategic Business Unit | 2019 | 2020 | 2021 |
|---|---|---|---|
| Employee | 1 | 1 | 5 |
| East Zone Concession | 0 | 1 | 2 |
| MWPV | 1 | 0 | 3 |
| MWAP | 0 | 0 | 0 |
| Contractor | 0 | 1 | 6 |
| East Zone Concession | 0 | 1 | 1 |
| MWPV | 0 | 0 | 5 |
| MWAP | 0 | 0 | 0 |
| Total | 1 | 2 | 11 |
Work-related ill-health
GRI:2018 403-10
| Strategic Business Unit | 2019 | 2020 | 2021 |
|---|---|---|---|
| Employee | 0 | 0 | 0 |
| East Zone Concession | 0 | 0 | 0 |
| MWPV | 0 | 0 | 0 |
| MWAP | 0 | 0 | 0 |
| Contractor | 0 | 0 | 0 |
| East Zone Concession | 0 | 0 | 0 |
| MWPV | 0 | 0 | 0 |
| MWAP | 0 | 0 | 0 |
| Total | 0 | 0 | 0 |
1 Employee safe man-hours consist of cumulative/running numbers while contractor safe man-hours is year-on-year
2 Manila Water Philippine Ventures (MWPV) includes: Boracay Water, Bulacan Aqua, Bulakan Water, Calasiao Water, Calbayog Water, Cebu Water, Clark Water, Estate Water Group, Laguna Water, MWPV Headquarters, Manila Water Technical Ventures, Manila Water Technical Solution, North Luzon Water, Obando Water, Tagum Water, South Luzon Water
3 Manila Water Asia Pacific (MWAP) includes: Kenh Dong Water and Thu Duc Water
