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Gearing Up to Become
a Global Filipino Water Company

2021 Integrated Report

Sustainability

Sustainability Content Indices

This document indices all the contents of Manila Water Company’s 2021 Environmental, Social, Governance, and Business highlights aligned with the following sustainability reporting standards:

  • Global Reporting Initiative (GRI) Standards: With reference
  • United Nations Sustainable Development Goals (UN SDG)
  • Sustainability Accounting Standards Board (SASB)
  • Task Force on Climate-related Financial Disclosures (TCFD)
GRI Page number(s) and/or Content Microsite link SASB UN SDGs
General Disclosures
GRI 2: General Disclosures 2021
2-1 Organizational details Manila Water Company, Inc.
2-3

About this Integrated Report
   
2-2 Entities included in the organization’s sustainability reporting About this Integrated Report    

2-3 Reporting period, frequency and contact point

2-3, 294

About this Integrated Report

Corporate Information
   
2-4 Restatements of information Restatement of 2020 surface water abstraction, total water abstraction, water supply chemical consumption, water supply chemical consumption intensity and electricity consumption to include the data of Calbayog Water and Tagum Water which became operational in 2021;

2019 and 2020 Scope 1, 2, and 3 emissions due to the updating of emission factors of fuel and electricity
   
2-5 External assurance 144-147

Independent Assurance Statement
   
2-6 Activities, value chain and other business relationships 20-21

Geographic Presence
   
2-7 Employees 16-17, 24

2021 ESG and Financial Highlights

Our Capitals

Workforce Demographics
 
2-8 Workers who are not employees Economic and Social Performance Indices    
2-9 Governance structure and composition 96-123

Corporate Governance Report
   
2-10 Nomination and selection of the highest governance body 96-123

Corporate Governance Report
   
2-11 Chair of the highest governance body 124-131

Board of Directors
   
2-12 Role of the highest governance body in overseeing the management of impacts 96-123

Corporate Governance Report
   
2-13 Delegation of responsibility for managing impacts 96-123

Corporate Governance Report
   
2-14 Role of the highest governance body in sustainability reporting 96-123

Corporate Governance Report
   
2-15 Conflicts of interest 96-123

Corporate Governance Report
   
2-16 Communication of critical concerns 96-123

Corporate Governance Report
   
2-17 Collective knowledge of the highest governance body 96-123

Corporate Governance Report
   
2-18 Evaluation of the performance of the highest governance body 96-123

Corporate Governance Report
   
2-19 Remuneration policies 96-123

Corporate Governance Report
   
2-20 Process to determine remuneration 96-123

Corporate Governance Report
   
2-22 Statement on sustainable development strategy 26-27

Business Objectives and Strategy: Building a Global Water Company
   
2-23 Policy commitments 96-123

Corporate Governance Report
   
2-24 Embedding policy commitments 96-123

Corporate Governance Report
   
2-25 Processes to remediate negative impacts 96-123

Corporate Governance Report
   
2-26 Mechanisms for seeking advice and raising concerns 96-123

Corporate Governance Report
   
2-27 Compliance with laws and regulations 96-123

Corporate Governance Report
   
2-28 Membership associations 136

Membership/Affiliation
   
2-29 Approach to stakeholder engagement 42-44

Materiality and Stakeholder Engagement
   
2-30 Collective bargaining agreements 48

Employee Empowerment
   
Material Topics
GRI 3: Material Topics 2021  
3-1 Process to determine material topics 44

Materiality Assessment Process
   
3-2 List of material topics 44

Materiality Assessment Process
   
3-3 Management of material topics 45-46

Stakeholder Engagement
   
Economic Performance
GRI 201: Economic Performance 2016
201-1 Direct economic value generated and distributed 18, 73-75

Financial Highlights

Economic Growth Contribution

Direct economic value generated and distributed
IF-WU-240A.4
201-2 Financial implications and other risks and opportunities due to climate change 36-41

Manila Water’s Task Force on Climate-related Financial Disclosures (TCFD)
IF-WU-450a.4
201-4 Financial assistance received from government The Manila Water Group has not received any financial assistance or subsidy from the government for the current year    
GRI 203: Indirect Economic Impacts 2016
203-1 Infrastructure investments and services supported 76-83

Manila Water Foundation Agos ng Pagbabayanihan
 
203-2 Significant indirect economic impacts 76-83

Manila Water Foundation Agos ng Pagbabayanihan
 
GRI 204: Procurement Practices 2016
204-1 Proportion of spending on local suppliers 22-23

Contributions to the United Nations Sustainable Development Goals
 
GRI 205: Anti-corruption 2016
205-1 Operations assessed for risks related to corruption 96-123

Corporate Governance
   
205-2 Communication and training about anti-corruption policies and procedures 96-123

Corporate Governance
   
Environmental Performance
GRI 301: Materials 2016
301-1 Materials used by weight or volume 24, 60-61

Our Capitals

Efficient Use of Chemicals

Chemical Consumption

Chemical Consumption Intensity
   
GRI 302: Energy 2016
302-1 Energy consumption within the organization 24, 61-62

Our Capitals

Energy Efficiency

Energy Consumption
IF-WU-130a.1
302-2 Energy consumption outside of the organization Diesel Consumption, Desludging of Service Providers    
302-3 Energy intensity 61-62

Energy Efficiency

Energy Intensity
   
302-4 Reduction of energy consumption 61-62

Energy Efficiency
   
GRI 303: Water and Effluents 2018

303-1 Interactions with water as a shared resource

53-57

Managing Water Resources

Watershed Management

Surface Water Sources

Watershed Profile and Projects
IF-WU-140b.1
IF-WU-440a.3
 
IF-WU-440a.3

303-2 Management of water discharge-related impacts

57-59

Treating Wastewater Responsibly
IF-WU-140b.1
IF-WU-140b.2
IF-WU-250a.1
IF-WU-250a.2

303-3 Water withdrawal 24, 53-54

Our Capitals

Managing Water Resources

Raw Water Abstraction per BU
IF-WU-440a.1
303-4 Water discharge 17, 24, 57-59

ESG & Financial Highlights

Our Capital

Contributions to the United Nations Sustainable Development Goals 

Treating Wastewater Responsibly

Wastewater Treated
IF-WU-450a.1
GRI 304: Biodiversity 2016
304-1 Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas 53-56

Watershed Management

Watershed Profile and Projects
   
304-3 Habitats protected or restored 24

Our Capitals

Watershed Protected

Total Trees Planted
 
GRI 305: Emissions 2016
305-1 Direct (Scope 1) GHG emissions 41, 63

Manila Water's Task Force on Climate-Related Financial Disclosures (TCFD)

Reducing and Avoiding Carbon Emissions

Scope 1 Emissions per BU
   
305-2 Energy indirect (Scope 2) GHG emissions 41, 63

Manila Water's Task Force on Climate-Related Financial Disclosures (TCFD)

Reducing and Avoiding Carbon Emissions

Scope 2 Emissions per BU
   
305-3 Other indirect (Scope 3) GHG emissions 41, 63

Manila Water's Task Force on Climate-Related Financial Disclosures (TCFD)

Reducing and Avoiding Carbon Emissions

Scope 3 Emissions per BU
   
305-4 GHG emissions intensity GHG Intensity of Water Facilities per BU

GHG Intensity of Wastewater Facilities per BU
   
305-5 Reduction of GHG emissions 24, 63-64

Our Capitals

Reducing and Avoiding Carbon Emissions
   
GRI 306: Waste 2020
306-1 Waste generation and significant waste-related impacts 65

Solid Waste Management

Hazardous Waste Management
   
306-2 Management of significant waste-related impacts 65

Solid Waste Management

Hazardous Waste Management
   
306-3 Waste generated 63

Solid Waste Management

Hazardous Waste Management

Hazardous Waste Generated
   
306-4 Waste diverted from disposal 24, 65

Our Capitals

Solid Waste Management
 
306-5 Waste directed to disposal 24, 65

Our Capitals

Solid Waste Management
 
GRI 308: Supplier Environmental Assessment 2016
308-1 New suppliers that were screened using environmental criteria 24

100% of the new vendors were screened using environmental criteria

Our Capitals
   
Non-GRI Environmental Performance
Non-revenue water 17, 60

ESG & Financial Highlights

Non-revenue water reduction

End-of period Non-revenue water
IF-WU-140a.2  
Social Performance
GRI 401: Employment 2016
401-1 New employee hires and employee turnover 17, 24, 48

ESG & Financial Highlights

Our Capitals

Developing Employees

New Hires and Turnover
 
GRI 403: Occupational Health and Safety 2018
403-1 Occupational health and safety management system 70-71

Workplace Safety
   
403-2 Hazard identification, risk assessment, and incident investigation 70-71

Workplace Safety
   
403-3 Occupational health services 70-71

Workplace Safety
   
403-4 Worker participation, consultation, and communication on occupational health and safety 70-71

Workplace Safety
   
403-6 Promotion of worker health 70-71

Workplace Safety
   
403-7 Prevention and mitigation of occupational health and safety impacts directly linked by business relationships 70-71

Workplace Safety
   
403-9 Work-related injuries Health and Safety Data  
403-10 Work-related ill health Health and Safety Data  
GRI 404: Training and Education 2016
404-1 Average hours of training per year per employee 49

Training and Development

Training Hours
   
404-2 Programs for upgrading employee skills and transition assistance programs 50

Employee Empowerment
   
404-3 Percentage of employees receiving regular performance and career development reviews 50

Employee Empowerment
   
GRI 406: Non-discrimination 2016
406-1 Incidents of discrimination and corrective actions taken There were no incidents of discrimination    
GRI 411: Rights of Indigenous Peoples 2016
411-1 Incidents of violations involving rights of indigenous peoples (IPs) There were no incidents of violation involving the rights of IPs    
GRI 413: Local Communities 2016

413-1 Operations with local community engagement, impact assessments, and development programs

76-83

Manila Water Foundation Agos ng Pagbabayanihan
IF-WU-240a.4

GRI 416: Customer Health and Safety 2016
416-1 Assessment of the health and safety impacts of product and service categories 70-71

Safeguarding Health and Safety
IF-WU-250a.1
416-2 Incidents of non-compliance concerning the health and safety impacts of products and services There were no incidents of non-compliance concerning health and safety impacts of products and services IF-WU-140b.1

 

TCFD Core Elements Disclosure Link
Governance
Disclosure of the organization’s governance around climate-related risks and opportunities
Executive Board’s oversight of climate-related risks and opportunities 37

Manila Water’s Task Force on Climate-related Financial Disclosures (TCFD)
Management’s role in assessing and managing climaterelated risks and opportunities 37

Manila Water’s Task Force on Climate-related Financial Disclosures (TCFD)
Strategy
Disclosure of the actual and potential impacts of climate-related risks and opportunities on the organization’s businesses, strategy, and financial planning where such information is material
Description of climate-related opportunities and risks 37

Manila Water’s Task Force on Climate-related Financial Disclosures (TCFD)
Impact of climate-related risks on the organization’s businesses, strategy, and financial planning 37-39

Manila Water’s Task Force on Climate-related Financial Disclosures (TCFD)
Resilience of the organizational strategy On-going Climate-scenario assessment for the Manila Water Enterprise
Risk Management
Disclosure of how the organization identifies, assesses, and manages climate-related risks
Organization’s processes for identifying and assessing climate-related risks 28, 30-39

Enterprise Risk Management 

Manila Water’s Task Force on Climate-related Financial Disclosures (TCFD)
Organization’s processes for managing climate-related risks 28, 30-39

Enterprise Risk Management 

Manila Water’s Task Force on Climate-related Financial Disclosures (TCFD)
Integration of processes for identifying, assessing, and managing climate-related risks are integrated into the organization’s overall risk management 28, 30-39

Enterprise Risk Management 

Manila Water’s Task Force on Climate-related Financial Disclosures (TCFD)
Metrics & Targets
Disclosure the metrics and targets used to assess and manage relevant climaterelated risks and opportunities where such information is material
Metrics used by the organization to assess climaterelated risks and opportunities 39-41

Manila Water’s Task Force on Climate-related Financial Disclosures (TCFD)
Disclosure of Scope 1, Scope 2, and Scope 3 greenhouse gas (GHG) emissions 41-63

Greenhouse Gas Emissions
Targets used by the organization to manage climaterelated risks and opportunities 39-41, 63

Manila Water's Task Force on Climate-Related Financial Disclosures (TCFD)

Reducing and Avoiding Carbon Emissions