sustainability at manila water
GENERAL DISCLOSURES | ||
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Indicator and Disclosure | Disclosure | Content / Page Number / URL |
Organization Profile | ||
102-1 | Name of Organization | Manila Water Company, Inc. |
102-2 | Activities, brands, products, and services | 36 |
102-3 | Location of headquarters | Inside back cover |
102-4 | Location of operations | 8 |
102-5 | Ownership and Legal form | 9 |
102-6 | Markets served | 36 |
102-7 | Scale of the organization | 37 |
102-8 | Information on employees and other workers |
58-59 Permanent covers all regular and probationary employees. Temporary or Fixed Term includes all project hires and extendees |
102-9 | Supply chain | 37 |
102-10 | Significant changes to the organization and its supply chain | 37, 54, 122, 124 |
102-11 | Precautionary Principle or approach | 39-44 |
102-12 | External initiatives |
Manila Water adheres to all Philippine laws, rules and regulations as well as the laws in all other countries where the company operates. Manila Declaration 2015, response of Philippine private sector to the global imperative of reducing greenhouse gas emission and limiting global temperature increase to within two degrees Celsius. |
102-13 | Membership of associations | 130 |
Strategy | ||
102-14 | Statement from senior decision maker | 13-15 |
102-15 | Key impacts, risks, and opportunities | 39-44 |
Ethics and Integrity | ||
102-16 | Values, principles, standards, and norms of behavior | 2-3 |
Governance | ||
102-18 | Governance structure | 5, 106-107 |
102-19 | Delegating authority | 105, 111-115 |
102-23 | Chair of the highest governance body | 107 |
102-24 | Nominating and selecting the highest governance body | 128 |
102-25 | Conflicts of interest | 123-126 |
102-26 | Role of highest governance body in setting purpose, values, and strategy | 112 |
102-27 | Collective knowledge of highest governance body | 112-113 |
102-28 | Evaluating the highest governance body’s performance | 116-118 |
102-29 | Identifying and managing economic, environmental,and social impacts | 109-113 |
102-30 | Effectiveness of risk management processes | 41-44, 111-112 |
102-31 | Review of economic, environmental, and social topics | 109-113 |
102-32 | Highest governance body’s role in sustainability reporting | 123 |
102-33 | Communicating critical concerns |
39-40 Critical concerns are communicated to the Management to Board Committees |
102-34 | Nature and total number of critical concerns | 39-40 |
102-36 | Process for determining remuneration | 113-114 |
102-37 | Stakeholders’ involvement in remuneration | 113-114 |
Stakeholder Engagement | ||
102-40 | List of stakeholder groups | 53-55 |
102-41 | Collective bargaining agreements | 59 |
102-42 | Identifying and selecting stakeholders | 53-55 |
102-43 | Approach to stakeholder engagement | 53-55 |
102-44 | Key topics and concerns raised | 53-55 |
Reporting Practice | ||
102-45 | Entities included in the consolidated financial statements |
Manila Water Company, Inc. Manila Water Philippine Ventures, Manila Water Asia Pacific, and Manila Water Total Solutions |
102-46 | Defining report content and topic Boundaries | Specific reporting boundaries are stated in the GRI Index |
102-47 | List of material topics | 51 |
102-48 | Restatements of information | 66, 69, 70, 71 |
102-49 | Changes in reporting | None |
102-50 | Reporting period | 3 |
102-51 | Publication date of most recent report | April 2017 |
102-52 | Reporting cycle | Annual |
102-53 | Contact point for questions regarding the report |
Mark S. Orbos Florante A. Panganiban |
102-54 | Claims of reporting in accordance with the GRI Standards | This report has been prepared in accordance with the GRI standards: core option |
102-55 | GRI content index | 128-131 |
102-56 | External assurance | An assurance statement is provided on pages 136-139 |
ECONOMIC | ||
Scope and Boundary: All are consolidated figures of Manila Water which includes all local and international subsidiaries. | ||
GRI 201: ECONOMIC PERFORMANCE | Management Approach | 15-17 |
201-1 | Direct Economic Value Generated and Distributed | 5 |
201-4 | Financial assistance received from the government | The Manila Water Group has not received any financial assistance or subsidy from the government for the current year |
GRI 203: INDIRECT ECONOMIC IMPACTS | Management Approach | 15-17 |
203-1 | Infrastructure investments and services supported |
46-51 All engagements are commercial and neither pro bono nor in kind |
GRI 204: PROCUREMENT PRACTICES | Management Approach |
Manila Water, in parthnerships with Dun and Bradstreet ensures the compliance of vendors to financial and technical requirements by implementing a robust accreditation and pre-qualification processes. Compliance by these vendors and suppliers with environmental laws and other relevant standards is checked extensively through these processes, and is consistently monitored throughout the period of engagement with the company |
Scope and Boundary: Manila Concession, Manila Water Philippine Ventures and Manila Water Total Solutions | ||
204-1 | Proportion of spending on local suppliers | 46-51 |
GRI 205: ANTI-CORRUPTION | ||
205-2 | Communication and training about anti-corruption policies and procedures |
119-132 The code of business conduct is incorporated in the on-boarding process for all new hires. |
ENVIRONMENT | ||
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Scope and Boundary: Environmental indicators include all operating Philippine subsidiaries particularly the BMDC, Boracay Water, Calasiao Water, Cebu Water, Clark Water, Estate Water, Laguna Water, Manila Concession, Manila Water Total Solutions and Obando Water. Manila Water Asia Pacific’s Kenh Dong Water and Thu Duc Water data on water abstraction, non-revenue water, electricity and chemical consumption and greenhouse gas emissions Scope 2 are also included in the report. | ||
GRI 301:MATERIALS | Management Approach | 68 |
301-1 | Materials used by weight or volume | 37, 69, Protecting The Environment Page |
GRI 302:ENERGY | Management Approach | 69 |
302-1 | Energy consumption within the organization | 37, 70, Protecting The Environment Page |
302-3 | Energy Intensity | 69, 70, Protecting The Environment Page |
302-4 | Reduction of energy consumption | 48, 69 |
GRI 303: WATER | Management Approach | 43-44, 65-66, 80-81, 86, 91 |
303-1 | Water Withdrawal by Source | 66, Protecting The Environment Page |
GRI 304: BIODIVERSITY | Management Approach | 65-66, 80-81, 86, 89, 91 |
304-3 | Habitats protected or restored | 37, 48, 66, 81, Protecting The Environment Page |
GRI 305: EMISSIONS | Management Approach | 69-70 |
305-1 | Direct (Scope 1) GHG emissions | 71, Protecting The Environment Page |
305-2 | Energy Indirect (Scope 2) GHG emissions | 71, Protecting The Environment Page |
305-3 | Other indirect (Scope 3) GHG emissions | 71, Protecting The Environment Page |
305-4 | GHG emission intensity | 71, 73, Protecting The Environment Page |
GRI 306: EFFLUENTS AND WASTES | Management Approach | 66-67, 83, 89 |
306-1 | Water Discharge by Quality and Destination |
6, 37, 17, 48, 67, 80, 86, 89 Protecting The Environment Page |
306-2 | Wastes by Type and Disposal Method | 72 |
306-3 | Significant spills | There were no significant spills associated with material/chemicals/hazardous wastes storage and transport, and septic tank desludging activities. |
GRI 307: ENVIRONMENTAL COMPLIANCE | Management Approach | 43, 67, 69, 110 |
307-1 | Non-compliance with environmental laws and regulations | 112 |
GRI 308: SUPPLIER ENVIRONMENTAL ASSESSMENT | Management Approach |
Manila Water ensures the compliance of vendors to financial and technical requirements by implementing a robust accreditation and pre-qualification processes. Compliance by these vendors and suppliers with environmental laws and other relevant standards is checked extensively through these processes, and is consistently monitored throughout the period of engagement with the company. |
308-1 | New suppliers that were screened using environmental criteria | All new and re-accredited suppliers were screened using environmental criteria conducted by a third-party service provider of Manila Water for accreditation. |
Carbon dioxide avoided | Management Approach | 86, 90 |
Carbon dioxide avoided |
17, 37, 48, 67, 86, 90, Protecting The Environment Page |
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Environmental Education and Advocacy | Management Approach | 73, 83, 86, 89, 90-91 |
Non-revenue water | Management Approach | 68, 82, 86, 88, 90 |
% NRW | 4, 17, 68, 69, 80, 82, 85-86, 88, 90 |
SOCIAL | ||
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Scope and Boundary: Consolidated figures of Manila Water which include all local and international subsidiaries | ||
GRI 401: EMPLOYMENT | Management Approach | 57 |
401-1 | New employee hires and turnover | 59 |
GRI 403: OCCUPATIONAL HEALTH AND SAFETY | Management Approach | 62 |
403-2 | Types of injury and rates of injury, occupational diseases, lost days, and absenteeism and number of work-related fatalities | 62 |
GRI 404: TRAINING AND EDUCATION | Management Approach | 57 |
404-1 | Average hours of training per year per employee | 58 |
GRI 405: DIVERSITY AND EQUAL OPPORTUNITY | Management Approach | 59 |
405-1 | Diversity of governance bodies and employees | 58 |
GRI 406: NON DISCRIMINATION | Management Approach | 58 |
406-1 | Incidents of non-discrimination and corrective action taken | There were no incidents of discrimination in 2018 |
GRI 407: FREEDOM OF ASSOCIATION AND COLLECTIVE BARGAINING | Management Approach | 58 |
407-1 | Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk | 61 |
GRI 411: RIGHTS OF INDIGENEOUS PEOPLE | Management Approach | The company adheres to all laws and regulations set by the government and regulatory bodies |
411-1 | Incidents of violation involving the rights of Indigenous | 112 |
GRI 413: LOCAL COMMUNITIES | Management Approach | 53 |
413-1 | Operations with local community engagement, impact assessment, and development programs | 53-55 |
GRI 416: CUSTOMER HEALTH AND SAFETY | Management Approach | 61-62 |
416-1 | Assessment of the health and safety impacts of product and service categories | 64 |
416-2 | Incidents of non-compliance concerning the health and safety impacts of products and services | There were no incidents of non-compliance concerning health and safety impacts of products and services |
GRI 417: LABELLING AND MARKETING | Management Approach | 64 |
Scope and Boundary: Manila Water Total Solutions Healthy Family Purified Packaged Drinking Water | ||
417-1 | Requirements for products service information and labelling. | Manila Water Total Solution’s Healthy Family is packaged with a 5-gallon and 500-ml bottle. The 500-ml is labeled with information about its source, content and proper disposal of the PET bottle. |
417-2 | Incidents of non-compliance concerning product and service information and labeling | Manila Water Total Solution’s packaged water, Healthy Family, was not fined and did not have incidents of non-compliance concerning product and service information and labeling during the reporting period. |
417-3 | Incidents of non-compliance concerning marketing communications | Manila Water Total Solution’s packaged water, Healthy Family, was not fined and did not have incidence of non-compliance concerning marketing communications during the reporting period. |
GRI 419: SOCIOECONOMIC COMPLIANCE | Management Approach |
110,112,119,122,124 The company adheres to all laws and regulations set by the government and regulatory bodies |
419-1 | Non-compliance with laws and regulations in the social and economic area | 112 |
BUSINESS CONTINUITY | Management Approach | 43, 64 |
CLIMATE CHANGE ADAPTATION | Management Approach |
65-66, 80-81, Sustainability Policy and Climate Change Policy at Protecting The Environment Page |
CUSTOMER SERVICE | Management Approach | 63 |
DATA PRIVACY | Management Approach | The company will adhere with the implementing rules and regulations of the Data Privacy Act of 2012 or Republic Act 10173. Aligned with the mandate of the Data Privacy Act of 2012, Manila Water has designated and registered to the National Privacy Commission a Data Protection Officer who will lead a commitee in the Information Campaign, enterprise-wide programs, monitoring and resolution in issues on Data Privacy. |
WATER POTABILITY | Management Approach | 62 |