2018 Integrated Report
Resilient in
Pursuit of
Water and

sustainability at manila water

our contribution to the un sdg


Supporting and enabling marginalized communities through the provision of clean, potable water through our community development programs such as Tubig Para sa Barangay or water for low-income communities, and the provision of handwashing and drinking water facilities in the through the Lingap ("care") Program


Tubig Para sa Barangay connections


Lingap connections

Ensuring consistent compliance with water quality standards set in the Philippines National Standards for Drinking Water by the Department of Health

Healthy Family Purified Water, a brand under Manila Water Total Solutions, responds to a market demand for niched packaged purified water product. Healthy Family utilizes a fully-automated “closed-loop” production system eliminating human intervention to prevent contamination.


Ratio of male and female employees


Ratio of male and female members of the Enterprise Leadership Team

Implementing energy efficiency initiatives and exploring the use of renewable energy gained

P37.4 M

in savings for 2018

5,110,891 kWh saved from energy efficiency programs and tapping into renewable energy. This is equivalent to an emission reduction of 3,587 tons of CO2

Ensuring the provision of clean, potable water and sanitation services for all, marked by reliability and exceptional customer service


billed connections

25.62 M

population served across the Enterprise

Strengthening our commitment to the environment by giving equal priority in the provision of used water services


sewer connections


desludged septic tanks

62.42 mcm

of used water treated


local spending



foreign spending

P9.98 B

enterprise-wide capital expenditure

19 Suki Vendors

Infusing capital and driving employment as we boldly expand beyond the Manila Concession, and encouraging inclusion by building stronger ties with business partners through the Suki Vendor Program

Boosting the economy through infrastructure marked with sustainability and innovation in the delivery of water and used water services

2018 Major ongoing projects:

  1. Rizal Province Water Supply Improvement Project (RPWSIP/Cardona Project)

  2. Pasig North & South Sewerage System

  3. Tagum Bulk Water

Ensuring equal opportunity for applicants, employees, business partners, setting aside biases against race, gender, age, cultural, religious beliefs and any other form of preferences

Committing to deliver water and used water services for all. Providing customers with the same high-quality service

Sparking innovations projects which brought

P352 M

in savings

Strengthening our environmental commitment by supporting programs which promote recycling and proper waste management


1,750 liters

of used oil for recycling through Bantay Langis, a program of Bantay Kalikasan of the ABS-CBN Foundation


Lakbayan participants/Water and Used Water Trail Program participants since 2006


Toka Toka partners

Supporting the conservation and protection of our marine resources and ensuring the sustainable management of treated used water

9,102 tons

of organic pollution (as Biochemical Oxygen Demand) removed from key waterways

Involving stakeholders, deepening awareness and understanding of issues related to the water and used water trail through environmental advocacies

Blending green spaces and landscapes within our facilities and opening these for public use

Community park at Olandes and Taguig North Sewage Treatment Plant

Community recreational space and evacuation area in case of emergencies, at the Pineda-Kapitolyo Sewage Treatment Plants

Committing to Climate Action through the signing of the revised Climate Change Policy and strengthening the Climate Change Council which will guide the Enterprise to be more proactive in adapting to and mitigating the effects of climate change

The Manila Water Board of Directors nominated the President and CEO as the Chief Sustainability Officer, who signed the latest version of the Climate Change Policy, ensuring climate change resilience, mitigation, and adaptation across the Enterprise.

Protecting vast watersheds and ensuring water supply sustainability


trees planted

9,259 ha

of watershed being protected across the Philippines

Adhering strongly with the highest standards of ethics, good governance, competence, and integrity in all dealings

Harnessing the synergies of public-private partnerships with foreign and local governments, public water utilities, and economic zone development authorities

Committing to our mission of delivering clean, potable drinking water, collecting customers’ used water and ensuring that used water goes through sustainable treatment and management