2019 Integrated Report

Genuine Service

About The Company

Vision, Mission, Core Values


Our vision is to become a leader in the provision of water, used water and environmental services which will empower people, protect the environment, and enhance sustainable development.


Our mission is to create an exceptional customer experience in the provision of sustainable solutions vital to health and life.



Integrity and Primacy of the Person

We are a company of professionals whose unique roles and individual contributions toward corporate goals provide us with concrete opportunities to develop character and purpose in our lives.


Dignity of Work

Our company rouses a sense of pride and satisfaction in the fruits of our talents and efforts, which we place at Manila Water’s service, as part of a dynamic and well-knit team.


Pride in Excellence

We strive for excellence because turning out the highest quality products and services is the most fitting tribute to our customers and to our society, company, colleagues and ourselves.


Concern for Others

We believe that contributing to social development through the communities we serve and the natural environment that we help protect is the very essence of our corporate existence. Showing a genuine concern for the welfare of others is indispensable in the way we do our business.


Commitment to National Development

We strongly support all efforts towards the development of the economy and our nation in general, because we realize that the problems affecting our nation and society impact our company’s own long-term viability.