Sustainability at Manila Water
Since the takeover of the Manila Concession in 1997, Manila Water has always committed to value creation, recognizing that there is a mission to fulfill, not just a business to run. The company believes that long term viability is very much dependent on alignment with social, economic and environmental goals – the ability to empower employees and business partners in improving the lives of the customers through the provision of safe and affordable water and wastewater services, and the manner with how natural capitals are managed as the business is uniquely reliant upon the environment, and vice versa.
The mandate to provide clean, safe water and sanitation services to households are clearly defined and further strengthened by Manila Water’s sustainability framework, policy, and commitments institutionalized in 2004. These commitments are vital to the company’s survival and ability to create value.
SUSTAINABLE DEVELOPMENT FRAMEWORK
Manila Water’s sustainability framework operates from the inside-out, with the company’s talents at the center of the framework. Development and the welfare of its employees who are at the forefront of the business is vital, ensuring that they are capable and engaged in delivering services to customers in an exceptional manner and ready to support the company’s business growth aspirations.
Manila Water helps builds healthy, productive and resilient communities by providing basic lifelines of water and wastewater services. Affordable, clean and reliable water is a fundamental requirement to empowering citizens, making them healthy and productive and contribute to the overall economy. Resilience of Manila Water’s assets and operations versus natural and man-made calamities driven by climate change and other factors, ensure that economic gains of communities are sustained in the long run.
Manila Water recognizes it is interdependent with the natural environment, on ecosystem services to reliably provide raw water that is the main ingredient of the business, and thus it is essential that the company help rehabilitate, protect and enhance water sources. Through wastewater services, the company helps in the recovery of polluted bodies of water which can also be seen as water sources.
In the course of expanding service access to more customers and improve the quality of services, the company invests in putting up additional infrastructure, and through partnerships with its supply chain, contributes to providing employment thus enhancing local and national economies.
OUR SUSTAINABILITY POLICY
Manila Water has long incorporated in its core strategy the principles of sustainable development and inclusive growth and integrates these principles into business processes. Manila Water believes that the long term survival of its business is dependent on the of the communities that it serves, the natural environment that provides resources, as well as stakeholders who support its programs and provide valuable insights and feedback to improve business execution. With this in mind, the company addresses specific needs of communities, the environment, and the economy, thereby creating and maximizing shared value.
OUR SUSTAINABILITY COMMITMENTS